Refund policy
RIGHT OF WITHDRAWAL
In compliance with the provisions of the Consumer Code, the Customer who has the status of consumer and, therefore, the natural person who acts for purposes other than professional and/or entrepreneurial activity, pursuant to art. 52 has the right to withdraw from the purchase contract, no later than 14 days from the conclusion of the contract. This can be done by sending a registered letter addressed to Servizi Informativi S.r.l.s., Via Dei Mille, 98122 Messina or certified email to servizi.informativi@legalmail.it
Exclusion of withdrawal
Withdrawal, pursuant to art. 59 of the Consumer Code, cannot be validly exercised if the service has been performed within the term of 14 days.
Refunds
In the event of withdrawal, Servizi Informativi S.r.l.s. must be held harmless for all costs incurred and to be incurred, for this the sum of €15.00 will be retained plus any expenses incurred for processing the practice, if this is already being processed. No refund will be made if the outcome of the searches, relating to the requested service, is negative. Likewise, no refund will be made if the negative outcome of the searches was caused by incorrect or incomplete data provided by the customer.
In compliance with the provisions of the Consumer Code, the Customer who has the status of consumer and, therefore, the natural person who acts for purposes other than professional and/or entrepreneurial activity, pursuant to art. 52 has the right to withdraw from the purchase contract, no later than 14 days from the conclusion of the contract. This can be done by sending a registered letter addressed to Servizi Informativi S.r.l.s., Via Dei Mille, 98122 Messina or certified email to servizi.informativi@legalmail.it
Exclusion of withdrawal
Withdrawal, pursuant to art. 59 of the Consumer Code, cannot be validly exercised if the service has been performed within the term of 14 days.
Refunds
In the event of withdrawal, Servizi Informativi S.r.l.s. must be held harmless for all costs incurred and to be incurred, for this the sum of €15.00 will be retained plus any expenses incurred for processing the practice, if this is already being processed. No refund will be made if the outcome of the searches, relating to the requested service, is negative. Likewise, no refund will be made if the negative outcome of the searches was caused by incorrect or incomplete data provided by the customer.